“Owning a device is not the same as use; carrying a device is not the same as understanding what it does; carrying a device will not necessarily lead to use; and when use occurs it will not necessarily be what you expect it to be. When a mobile phone is primarily used as a phone book to facilitate kiosk phone calls, how does this change the way the product should be designed?”
Link: Smart People, Dumb People (janchipchase.com)
Related:
- What do footnotes sound like?
- Want to talk to my avatar?
- Designing for illiterate people
- Alternatives to the keyboard interface
- Phones in Japanese life
Tags: design, hci, interactiondesign, ixd, mobile, ubicomp, ui, usability, userexperience, ux